1- Is snail slime suitable for all skin types?
Yes, snail slime is a natural ingredient and is suitable for all skin types, both male and female. Its regenerating properties will benefit anyone who uses it consistently, allowing the active ingredients time to take effect (at least 180 days, but the real differences in skin tone will be seen with continuous use over the years).
Click here to read about all the properties of Lumalux snail slime.
2- Can I use snail slime during pregnancy?
Generally speaking, there are no contraindications if the cosmetic product is natural, such as Lumalux products, but we always recommend consulting your doctor.
3- Can my minor children use snail slime?
Snail slime is renowned for being highly effective on youth-related issues, such as acne, but it must be present in high concentrations, such as in the Lumalux treatment, with 98% serum and 75% cream. However, it is necessary to consult your pediatrician/dermatologist before making a decision regarding minors.
4- How should natural products such as snail slime be stored?
Firstly, keep the products away from sources of heat and light. In summer, when temperatures exceed 30 degrees for several days, we recommend storing them in the refrigerator.
5- Why did I receive products with a different color than my previous purchase?
When a cosmetic product is completely natural, free from preservatives or synthetic chemical stabilizers, it may undergo normal variations in color, scent, or consistency. These changes are entirely natural and do not compromise the quality of the product.
For example, during the summer, products may be more liquid due to high temperatures, as the raw materials used are less solid from the start of the process in the laboratory. Snail slime also varies from season to season, reflecting the health of the snails.
Lumalux cream can take on different shades of yellow, mainly due to turmeric, ranging from straw yellow to deep orange. Similarly, during the summer months, the serum may appear more liquid due to humidity and high temperatures in warehouses or during transport.
However, these variations do not affect the effectiveness of the product in any way, which remains very high.
6- I applied snail slime and my face turned red. Is this normal?
Stay calm and keep your cool. Our products are dermatologically tested on sensitive skin, undergo rigorous testing on "difficult" skin, and are also nickel tested.
Any redness on the face may be caused by the disinfectant action of snail slime, a substance that snails use in nature to protect themselves from impurities. Snail slime is in fact the main ingredient in our cosmetics.
It is important to note that certain reactions may not occur with other products on the market, which often contain up to 90% water. Another possible cause could be the presence, albeit minimal, of glycolic acid, which has an exfoliating effect on the skin.
In almost all cases, these reactions are temporary and beneficial, a sort of positive "shock" for the epidermis. Our advice is to introduce the products gradually into your routine, allowing your skin to adapt.
For those with known allergies, it is always useful to consult the INCI of products before use.
Read the article that explains how to read the INCI by clicking here.
7- How long does it take to see the effects of snail slime?
The answer to this question also depends on factors external to cosmetics, as skin health is influenced by various aspects such as lifestyle, age, hydration, medication, sedentary lifestyle, and diet.
That said, we can affirm that snail slime is a powerful natural regenerator for the epidermis, but it requires consistent application (twice a day) and patience, as it is not a silicone-based chemical product.
As a general guideline, after 60 days of consistent use, you will notice visibly healthier skin, but the real results will become apparent over time. The more you use it, the deeper and more "silently" the snail slime will work, helping to improve the appearance and health of your skin.
A useful tip is to take a photograph at the beginning of treatment and repeat it under the same conditions (same position and lighting) after 60 days and then after 180 days. This will allow you to notice improvements over time, which might otherwise be missed as you look at yourself in the mirror every day without noticing gradual changes.
8- Snail slime and summer...what to do?
Use snail slime in summer? Absolutely!
Let's start with a certainty: there is no better after-sun treatment than snail slime. This extraordinary ingredient counteracts the damage caused by free radicals from sun exposure and soothes the skin, promoting its renewal thanks to the presence of allantoin, a highly nourishing and regenerating substance.
In summer, hydration is key to skin care. If you have sensitive skin, snail slime is natural and will act gently without irritating the skin. But remember: in addition to cosmetics, it is essential to hydrate by drinking water to keep your skin healthy and radiant.
Another challenge that skin faces in summer is heat. Here too, snail slime proves to be perfect: it is non-greasy, leaving the skin smooth, soft, and light. Our products, with their delicate but effective texture, require only a small amount to achieve optimal results.
How to use it best?
One last reassurance: the glycolic acid naturally present in snail slime is in minimal quantities and does not cause any problems, unlike products with high concentrations of glycolic acid added in the laboratory. After all, even snails survive the summer just fine!
In summary, snail slime is an ideal ally for your skin, even during the hottest season.
9- It seems that my serum has dispensing problems...what should I do?
Sometimes, the snail slime itself can cause a slight blockage in the dispenser straw, confirming its quality and naturalness. In these cases, we recommend pressing the dispenser several times, keeping the outlet hole closed. The pressure generated should completely resolve the blockage. This is not a defect in the dispensing system, but concrete proof of the presence of pure, high-quality snail slime, used in almost total percentages in the product.
10- Does the cream form "dots" or "flakes"?
These are two definitions that are sometimes read or heard from some customers, often due to minor errors.
To help you improve your product application, here are some simple tips that will make a big difference:
These three essential tips will transform your beauty routine for the better!
11- Can you give me some advice on how to use the detergent?
Here are some simple tips for perfect application:
Repeat these steps twice a day, morning and evening, for amazing results!
12- Why can't I find any "before and after" photos with Lumalux?
In 2025, it is now unthinkable to publish images of this type, given the widespread use of manipulation software. Furthermore, such photos are now prohibited by Meta's policies (Facebook, Instagram, and WhatsApp). Our testimonials can be found in the tens of thousands of reviews and comments that you can read on our Facebook posts, on Google, Amazon, Trustpilot, and other platforms. More than 80,000 customers have already chosen Lumalux since 2021 (data updated in December 2024).
13- But can Lumalux really be considered the best snail slime?
We cannot answer this question ourselves: it is answered by the thousands of customers who enthusiastically choose our products every month and reward us with excellent reviews. What we can guarantee is the extraordinary quality of our formulations and the meticulous attention to every detail of our packaging. Lumalux represents luxury, both in its recipe and in its presentation.
14- Is snail slime also suitable for men?
Absolutely yes, snail slime is a versatile ingredient that can also be used in men's cosmetic products. This ingredient is known for its regenerating, moisturizing, and antioxidant properties, and is suitable for all skin types, including men's skin.
Specific benefits of snail slime for men:
15- But do cosmetics really penetrate the skin?
-The biggest lie in modern cosmetics-
It is one of the most overused phrases in the world of cosmetics—and also one of the most incorrect. The skin is not a sponge, but a barrier. Cosmetics do not penetrate the deeper layers, but act on the outermost layers of the epidermis, where they improve hydration, elasticity, and radiance.
If they really entered the dermis, they would not be cosmetics... but drugs.
Today, however, lies are not only found in words.
We are increasingly seeing fake faces, invented laboratories, images generated with artificial intelligence, non-existent locations, etc.
All to give the illusion of professionalism.
Not to mention the false, illusory promises or even percentages of how much wrinkles are reduced, etc.
Communication bordering on fraud.
We don't.
We believe in real science, real skin, and real results.
Because beauty needs no filters, nor lies.
Lumalux – genuine and authentic communication, genuine formulations, genuine results.
16- Does skin become accustomed to face creams? How often should one change creams?
It's a very common question in the world of skincare: does skin really get used to face creams?
The answer is no, and it is important to clarify this: there is no scientific evidence to show that the skin "gets used" to a cream, making it less effective over time.
The skin does not have a chemical memory like the body does with certain drugs, so it does not develop "tolerance" or "dependence" on cosmetic active ingredients. Ingredients such as snail slime act on the skin by affinity, helping it to regenerate and maintain hydration, radiance, and elasticity.
With consistent use, these active ingredients continue to work: in fact, continuity improves results over time.
On the contrary, changing products frequently can irritate the skin and prevent the active ingredients from working in the long term. Formulas need consistency to rebalance the hydrolipidic film and stimulate natural regeneration processes.
Lumalux face creams, made from pure, organic, cruelty-free snail slime, contain a high concentration of active ingredients that work over time to regenerate, improve elasticity, and brighten the skin.
Using them regularly does not "accustom" the skin: they simply help it to stay healthy, protected, and radiant every day.
17- But do creams eliminate wrinkles? Can a cream eliminate the signs of aging?
Creams do not eliminate wrinkles (and we will never tell you otherwise).
Yes, we said it. Wrinkles cannot be eliminated with a cream. And anyone who promises that is simply lying. At Lumalux, we have always chosen not to mislead anyone.
We don't sell dreams, but real, visible, and progressive results. Good skincare doesn't erase, but it can:
-reduce the visibility of wrinkles
-plump and smooth the skin
-prevent premature aging
-even out skin tone and improve elasticity
And when cosmetics are formulated with serious, pure, and effective ingredients, such as our Italian snail slime, which is at the top of the list of ingredients, certified organic and cruelty-free, the changes in the skin are clearly visible.
There's no need to promise miracles. Just offer genuine quality.
18- Are there any studies on snail slime?
Absolutely yes.
Numerous clinical and dermatological studies have shown that snail slime (Snail Secretion Filtrate) is a natural substance extraordinarily rich in allantoin, glycolic acid, collagen, elastin, vitamins, and bioactive peptides.
These components work synergistically to promote skin regeneration, improve hydration, combat premature aging, and soothe redness or irritation.
Several international research centers have published concrete results on the effectiveness of this ingredient. Here are some of the most recent findings, with direct links:
All these studies converge on one point:
High-quality snail slime, such as that used in Lumalux cosmetics, is one of the most effective natural substances for regenerating, moisturizing, and protecting the skin.
A precious ingredient, backed by science and maximized in our cruelty-free and organic certified formulations.
And always remember that... COSMETICS ARE NOT A CURE!
At Lumalux, we have always chosen the path of professionalism and transparency: our products are cosmetics, and you will never find them accompanied by medical claims such as "cures psoriasis," "heals acne," or "eliminates dermatitis."
There are more and more advertisements for cosmetics that claim to be able to cure skin diseases.
This is not only wrong: it is illegal.
These statements are prohibited by law (Regulation (EC) 1223/2009 – Art. 20).
Cosmetics cannot and must not cure diseases.
They can improve the appearance of the skin, protect it, soothe it, moisturize it... but they are not a substitute for medication or a doctor.
Be wary of anyone who claims otherwise. It is a deceptive practice, punishable by the AGCM (Italian Competition and Market Authority).
If a brand promises miracles... that's already a warning sign.
We prefer to earn your trust through honesty, real results, and compliance with regulations.
European Regulation 1223/2009 is clear: cosmetics cannot claim to have therapeutic properties. And those who do so are deceiving consumers. Always with you, but without lies.
19- Why are there so few negative reviews or opinions about Lumalux?
Lumalux is not a commercial brand built on quantity or aggressive and illusory marketing, but is the result of precise research into formulations, using pure, Italian, undiluted, cruelty-free snail slime combined with selected active ingredients to guarantee real results on the skin, not just a temporary cosmetic effect.
We produce in small, controlled batches, paying close attention to quality, the supply chain, and customer service.
That's why the flood of reviews you find on Google, Amazon, Facebook, and Instagram come from real, identifiable, and verified customers who have used Lumalux correctly and consistently.
In rare cases, some negative reviews do not concern the quality of the product, but other factors, such as:
Lumalux works with true active concentrations.
In some skin types, especially in the initial phase, slight purging or controlled redness may occur, a sign that the skin is eliminating impurities or reacting positively to the active ingredients (cell stimulation, regeneration, micro-exfoliation).
This is not a negative side effect, but often the first step towards improvement, especially in the case of thickened, impure, pigmented, or dull skin.
Only those who are unfamiliar with this process (or lack patience) may mistake it for a negative reaction.
For this reason, on our website and in our pre- and post-purchase consultations, we always explain how to distinguish between normal skin adaptation and a true allergy.
If you have any doubts about how your skin reacts in the first few days, we are always available to help you with personalized assistance from our customer service via WhatsApp.
RETURN TO THE MAIN WEBSITE WWW.LUMALUX.IT FOR MORE INFORMATION AND TO DISCOVER THE CURRENT OFFERS.
